Last updated: 28 May 2025
These Terms govern your use of Ezer Business Suite, a product of Bilwg Services Private Limited ("we", "us" or "our"). By using our services, you agree to these Terms.
We offer monthly and annual plans. Some products may be monthly-only or annual-only. Annual plans may auto-renew unless cancelled. Trials include top-plan privileges where offered.
All payments are processed via third-party gateways such as Stripe and Razorpay.
Users must not engage in spam, reverse engineering, or provide services to prohibited industries. We may suspend or terminate accounts immediately for violations without refund.
We target 99% uptime; this is an aspirational target and not a guaranteed SLA.
We reserve the right to suspend or terminate access for violations. Refunds are governed by our Refund Policy.
For terms-related inquiries: admin@bilwg.com